🚀Getting Started

Creating Your Account

Step 1 – Go to the Registration Page

Navigate to the SurtitleLive homepage and click the "Sign Up" button in the top-right corner.

Figure 1: Sign Up button location
Click the Sign Up button to begin registration

Or go directly to surtitlelive.com/auth/register.

Step 2 – Complete the Registration Form

Fill in all required fields in the registration form:

Account Details

  • Email address (required)
  • Referral Code (optional – enter if you have a referral code)
  • Password (minimum 8 characters with uppercase, lowercase, number, and not a common password)
  • Confirm Password

Profile & Location

  • Full Name (required)
  • Language Preference – Choose your preferred interface language
  • Country (required)
  • City (required)

Organization

  • Organization Name (required)
  • Job Title (required)
  • Use Case – Select your primary use case (e.g., Live Surtitling)
  • Size – Organization size (Solo, Small Team, Midsize, Enterprise)

Accept the Terms of Service and Privacy Policy, then click "Create Account" to complete registration.

Step 3 – Verify Your Email

Check your email for a verification link. Click it to activate your account. You'll be automatically redirected to the dashboard after verification.

Forgot Your Password?

If you forget your password:

  1. Go to the Sign In page
  2. Click "Forgot Password?"
  3. Enter your registered email address
  4. Click "Send Reset Link"
  5. Check your email for the password reset link (valid for 24 hours)
  6. Click the link and enter your new password

Note: The reset link expires after 24 hours. If you don't receive the email, check your spam folder or ensure you're using the correct email address.

Creating Your Account | SurtitleLive Guides | SurtitleLive