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Plans for every stage

From script validation in our sandbox to professional live performances. Upgrade anytime without losing your work.

Free

Sandbox Mode

Designed for learning, scripting, and validating your workflow in a secure sandbox, with no live subtitle delivery to audience devices.

USD$0/forever
Start for Free
  • One-time welcome credits
  • No weekly credit refresh — welcome credits only
  • Full script editor, AI Translation & Simulator
  • 1 Active Project
  • Source language + 1 translated language
  • No archived projects
  • No live delivery to audience devices
  • No XLSX & PowerPoint exports (for backup)
  • Preview and test surtitles without going live

Lite

Self-Serve Live

Live delivery for one active production — includes exports, viewer links, and system-selected US Central deployment.

$129/moUSD$79/month
Launch pricing
Upgrade to Lite
  • Weekly AI usage: 600 credits/week
  • Full script editor, AI Translation & Simulator
  • 1 Active Project
  • 5 archived projects
  • Source language + 2 translated languages
  • 1 live show run (up to 7 days, up to 50 concurrent audience)
  • XLSX & PowerPoint exports (for backup)
  • System-selected US Central deployment
  • Standard viewer links
  • 14-day first-subscription / 48-hour renewal request windows; usage may require review*
BEST VALUE

Pro

Advanced Self-Serve

For teams running multiple shows with US Central, EU West, or Asia Northeast region control and team collaboration.

$299/moUSD$199/month

Save 33% (Limited time)

Upgrade to Pro
  • Weekly AI usage: 3,000 credits/week
  • Full script editor, AI Translation & Simulator
  • 3 active projects
  • 15 archived projects
  • Source language + up to 5 translated languages
  • Up to 3 concurrent shows (each up to 14 days, up to 150 concurrent audience)
  • XLSX & PowerPoint exports (for backup)
  • Team workspace up to 5 people
  • Custom short link for viewers
  • Region choice: US Central, EU West, or Asia Northeast
  • 14-day first-subscription / 48-hour renewal request windows; usage may require review*
  • Priority response

*New-subscription refunds can be requested within 14 days; eligible automatic renewals can be requested within 48 hours. Eligibility depends on transaction and usage review.

**Priority response: Pro and Pro+ requests are reviewed first. SurtitleLive is self-serve — there is no scheduled onboarding or formal SLA.

Compare Features

Detailed breakdown of limits and allowances.

FeatureFree (Sandbox)Lite (Self-Serve)Pro
Active projects113
Archived projects0515
Credits / week06003,000
Viewer languagesSource + 1 languageSource + 2 languagesSource + 5 languages
Concurrent showsNo live shows13
Show durationSandbox only7 days14 days
Audience / show—50150
ExportsNoXLSX + PPTXXLSX + PPTX
TeamNoNoUp to 5
LinksStandardStandardCustom short link for viewers
SupportNo supportNo supportPriority response

Use-case planning

Review the product-fit and feature pages before choosing a plan for a theatre, opera, or mobile-audience workflow.

Browse planning

Frequently Asked Questions

How does the billing period work for Pro accounts?

Choose monthly billing at the $199 promo rate (regular $299) or lock in the yearly plan at $1,999 (regular $2,999). Monthly plans renew every month, yearly plans renew every 12 months.

What is the difference between Free and Lite?

The Free Tier is a sandbox for learning and validating your workflow; it does not support live subtitle delivery to audience devices. The Lite Tier enables live show runs for up to 7 days with system-selected US Central deployment and includes a weekly AI usage allowance.

How do Active vs. Archived projects work?

Active projects are for editing and running shows. Archiving allows you to save old work to free up space. Paid plans include dedicated archive storage, whereas Free tier users must delete projects to free up slots.

What are AI usage credits?

Credits represent how much AI assistance you can use. Each action-such as script analysis or translation-uses a small amount of credits. Weekly refresh: Lite includes 600 credits/week and Pro includes 3,000 credits/week; Free has no weekly refresh beyond the one-time welcome credits.

How many credits does a script cost?

For a standard 12,000-word script, analysis typically costs 150-200 credits depending on line count, and translation costs ~150 credits per language. Actual usage varies based on structure and complexity. You can also manually input and translate content without using any credits.

Why is live delivery not available on Free?

Live subtitle delivery uses shared cloud systems designed for real performances. To keep the platform secure and reliable for everyone, live subtitle delivery is available on paid plans only.

Can I exceed my weekly allowance?

Yes. Paid top-ups carry over and are not affected by weekly refreshes. All AI jobs spend free credits first, then draw from your paid balance.

What does self-serve mean?

SurtitleLive is designed so teams can set up projects, prepare translations, run live shows, export backup files, and manage billing directly in the product. This keeps setup lightweight and lets smaller productions start without scheduling a managed onboarding process.

Do Pro or Pro+ include an SLA or onboarding?

Not currently. SurtitleLive is self-serve — there is no formal SLA or scheduled onboarding. Pro and Pro+ requests get priority response, and we use that feedback to improve the product and documentation.

Ready to start?

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