SurtitleLive Guides
Follow the live subtitle workflow
Pick the stage you are working on. Each step shows the product guides for that part of the setup.
Step 1 of 5
Upload Script
Upload the DOCX, prepare it for analysis, run the free preview, and recover if import needs attention.
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1.1 How to Use SurtitleLive: Quick Start Guide
Set up your account, upload a DOCX script, prepare languages, and deploy your first live show.
Open guideUpload Script
1.2 Uploading a Script
Upload DOCX scripts and understand file, unit, and character limits.
Open guideUpload Script
1.3 Preparing Your Script for Analysis
Clean the DOCX, use a consistent CHARACTER: Spoken line format, run the free preview, and review the editable cue draft before translation or deployment.
Open guideUpload Script
1.4 What to Do If Script Analysis Gets Stuck
Track analysis progress, recover from failed or stuck script analysis, and handle upload guidance safely.
Open guideUpload Script
1.5 How to Find Translation Jobs in the Project Job Center
Find failed translation jobs, filter project job history, and export or archive follow-up records.
Open guide